Purchase/Refund
- Q. I purchased the test result, can I get a refund?
- Q. Can I purchase the test result using my points?
- Q. I want to get my Points refunded. What should I do?
- Q. How do I purchase Points?
- Q. What are Points?
- Q. I want to cancel my booked class and receive my refund in money not Points. Is this possible?
User Information
- Q. What should I do if I don't receive the mobile verification code?
- Q. I have merged kakao-daum accounts with a different email address. When I try to login by clicking the Kakao login button, I get the sign up page instead of login. Can I find the previous account?
- Q. I am trying to log in to the YalliYalli website by clicking the Kakao login button, but I am getting the sign up page instead of login. What do I have to do?
- Q. How do I change my password?
- Q. I forgot my password. What do I do now?
- Q. How do I change my current YalliYalli account to a different one?