YalliYalli Tutoring Service Usage Policy

Hello, we’re the YalliYalli team.

Thank you for using our YalliYalli tutoring service.

While YalliYalli tutoring services are being actively used, tutoring sessions and tutor-related policies will be separated from the existing terms of service into the ‘Tutoring service usage policy’.

The main points of the ‘Tutoring service usage policy’ are as follows.

1. Main points

     A.  Article 3 Contract and authorization for 'Tutor Members'

       1) If the session times have not been entered for more than 30 days, the class can be closed and the profile may be deactivated.

         2) If you haven’t logged in for more than 60 days, you can be disqualified from being  a 'Tutor Member’.

     B.  Article 5 ‘Tutor Members' opening sessions

          1) Sessions must be opened within 3 days of tutor authorization.

     C. Article 7 Proceeding and completing sessions

         1) Sessions should be conducted by using Zoom.

         2) Class status is automatically determined based on the duration of time the tutor is in the classroom at the end of the class.

        3) In the case of 'Tutor no-show', the cancellation penalty is 50% of the session fee which will be       deducted from the tutor's monthly payments.

        4) Recording session content is a must.

    D. Article 8 Booked session cancellation and refund

       1) The ‘tutee’ can cancel a booked session up to 1 hour before the session starts.

       2) ‘Tutors’ cannot cancel a session booked by a ‘tutee’.   

2. Effective date July 7th 2022

For more details, please refer to the Tutoring service usage policy.

Go to ‘Tutoring service usage policy’

Thank you very much.