This is where you can check the status of sessions and the guide for each status.
π μμ λ΄μ β μ§λμμ
β Click the 'μ§λ μμ ' tab after login [λμ ν°μΉ β μμ λ΄μ]. Depends on when you enter the session, the status is determined as follows:
β‘ Policy of the status based on the entering time
π΅ μλ£
βοΈ Based on 30 minute session, if you stayed more than 25minutes and 30 seconds. (more than 85% completed, 'μλ£')
βοΈ Only the sessions with 'Completed' status will be paid.
π λ―Έμλ£
βοΈ Based on 30 minute session, more than 1 second to less than 25 minutes 30 seconds (less than 85% completed βλ―Έμλ£β)
βοΈ If the tutor doesn't submit a proof that he/she had a make up session within 3 days after the session is over, the status will be changed to [νν°λ ΈμΌ]. The tutor won't be paid and the tutee will be refunded.
βοΈ If the tutor submits a proof that he/she made it up within 3 days after the session is over and it is approved, the status will be changed to [μλ£]. The tutor will be paid in full.
βοΈ Submitting a proof with an explanation for the incomplete status
β’ What can be accepted as a proof? A proof that shows the make up session is done with the tutee for what is being paid. You need to capture the screen shots with the starting and ending times are clearly shown.
β’ Kakao Talk channel (yalliyalli_μ리μ리)
β’ Tutor operation team email (λ©μΌ : tutor@ebridge-world.com)
π‘ νν°λ ΈμΌ
βοΈ 0 seconds (Did not enter the session)
βοΈ If the tutor never entered the Zoom, the status is determined as the βνν° λ ΈμΌβ automatically. In this case, the tutor won't be paid and will be penalized with the 50% penalty as well as getting a no-show count. Depends on the number of no-shows, there might be a limitation to the access as a tutor. βοΈ If the tutor submits a proof that he/she had a make up session for more than 85% within 3 days after the session is over and it is approved, the status will be changed to [μλ£]. In this case, the tutor will be paid in full.
βοΈ Submitting a proof with an explanation for the no-show status
β’ What can be accepted as a proof? A proof that shows the make up session is done with the tutee for what is being paid. You need to capture the screen shots with the starting and ending times are clearly shown.
β’ Kakao Talk channel (yalliyalli_μ리μ리)
β’ Tutor operation team email (λ©μΌ : tutor@ebridge-world.com)
βͺοΈ μ·¨μ
βοΈ Tutee has canceled. Tutees are allowed to cancel up until 1 hour before the starting time, and not allowed after less than 1 hour remaining.
βοΈ Tutees can cancel sessions without any penalties when more than 24 hours remaining. In this case, an email is sent to both the tutee and tutor with a message that the tutee will be refunded 100% and the tutor is not compensated.
βοΈ If a tutee cancels with more than 1 hour but less than 24 hours remaining to from the starting time, we deduct the 30% cancelation fee from the tutee. In this case, the tutee will be refunded the 70% in points. The tutor will receive an email and the 20% will be compensated.
β If you use other video conferencing tools or do not agree to the recording in the YalliYalli Zoom, we may not be able to help you in case a dispute arises. For your own protection, please use the Zoom that is integrated with YallYalli and agree to the recording.
π© νν°λ§ μμ μ§ν λ° μλ£ μ μ± νμΈνκΈ° [Click] νν°λ§ μλΉμ€ μ΄μ© μ μ± _ 7. μμ μ§ν λ° μλ£